Tag - maintenance

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Thursday, May 24 2018

Maintenance [COMPLETED]

Dear all,

Please be informed that a maintenance window has been set at the following time:

   24th May, 2018 
   Time: 1300 to 1500 hours.

During that time you may have difficulty accessing certain sites.

We thank you for being patient during this time.

Aalok IT team

Saturday, May 19 2018

Upstream maintenance

Dear Concern,

As per update from BSCCL, Maintenance work at SMW-4 will be took place as follows:

"As advised & approved by O&MSC Chairman of SEA-ME-WE-4 Network, The Repeater R710 replacement in Segment-1A (Sub segment 1.7) between Chennai–Tuas (Express between Chennai–Tuas & Omnibus between Cox-Chennai) has been scheduled as mentioned below

REP replacement activity of (R710)

Segment:(Segment 1A)Sub-segment–S1.7

Repeater Planned for replacement: R710 with 2 LD’s failure 1St repeater from Chennai C/s

Expected Traffic Outage period: 18th May 2018 to 24th May 2018 as per POW

Traffic status during activity: All Traffic passing through Segment-1A (both Express and Omni) will be affected during power reconfiguration and power normalization. Traffic passing through Seg-1.7

(Passing through Chennai) will remain down during repeater replacement activity."

Tuesday, May 8 2018

BDIX and FTP maintenance

14:5:18 the work is being conducted today.

Rescheduled for another day

Dear All,

Please be informed that we will be performing some important maintenance work on Monday, 14th May 2018.

The work window will be from 11am to 1pm. During that period BDIX and FTP services will be unavailable. Your internet connection will be up and functional.

We hope the work won't inconvenience you too much. The work will ensure smoother service in the future.

Monday, April 9 2018

Scheduled Maintenance Activity

Dear Clients,

Our NTTN will be doing some maintenance work on their underground fiber at certain locations. There will be a maximum of 8 hours downtime at the following locations from Tuesday 11:30pm (10/4/2018) to Wednesday 6am (11/4/2018):

 * Lalmatia
 * Dhanmondi
 * Monipuri Para
 * Moghbazar
 * Paribagh
 * Green Road
 * Rampura
 * Jigatala
 * Elephant Road
 * Motijheel
 * Panthapath

This maintenance work will affect our primary and redundant links. We apologize for the inconvenience and ask for your patience.

Thank you

Update:: we are going to provide backup for the affected areas. please be informed there will be congestion for the duration of the maintenance.

Sunday, March 25 2018

Urgent Maintenance Activity

Urgent Maintenance Activity


Scheduled Date : Tuesday 27th March 2018

Maintenance Window : 11:00 GMT to 13:00 GMT at 27th Mar’18 BD Time 05:00 PM - 07:00 PM




Duration of Impact : You may face higher latency or packet loss at different destination or bandwidth congestion at your end.

Wednesday, March 14 2018

Upstream maintenance

Dear Concern,

Please be informed that,as per our upstream a maintenance work will be performed on SMW-4 submarine system as per below:

Start time: 10:00 PM (Bangladesh Standard Time) (UTC+6) 16.03.2018

End time: 10:00 AM (Bangladesh Standard Time) (UTC+6) 17.03.2018

Expected Outage/Downtime: Two of BSCCL eastbound upstream link and two of westbound upstream link will be down. All others upstream links will be up. Thus you will face Bandwidth congestion and also higher latency to some destinations.

We apologize for the inconvenience caused to your operations.