Tag - Upstream

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Wednesday, June 12 2019


Dear clients,

We are facing heavy congestion and high latency because one of our upstream is down. We are communicating with them and have not received an etr yet. Please be patient and hopefully it will be resolved soon.

Thank you.

Friday, March 8 2019

Maintenance March 27 to April 6, 2019

Dear Clients,

Please be informed there is maintenance work of SWME-4 being performed by the sea cable consortium.

The work window: March 2, 2019 to March 31, 2019 April 2, 2019 to April 6, 2019

During this time you may face fluctuation and higher latency to destinations.


Aalok IT

Thursday, August 2 2018

Upstream Problem

Dear All,

One of our upstream had gone down between 1230 and 1235 (2nd Aug 2018). the issue is resolved. you may have been offline during that period.

Thank you for understanding and showing patience.

Aalok IT Team

Tuesday, May 22 2018

NOTICE: SMW5 Circuit Down

Dear Customers, As per update from upstream providers the SMW5 circuit is down along with multiple upstream circuit from 2.10 PM on 22.05.2018. We are in communication with our upstream service providers and will inform you when we receive more information. Thus we ask for your patience and apologize for the inconvenience.

Sunday, May 20 2018

Multiple Upstream are Down

Update:: Issue rectified at 1500 hours.

Dear All,

as per update from our upstream(s) multiple of their upstream are currently down. They have communicated with their upstream and no ETR (Estimated time of restoration) has been shared. We will update you as we know more. During this time, you may face higher latency to your destinations.

thank you for your patience during this time.


Aalok IT

Saturday, May 19 2018

Upstream maintenance

Dear Concern,

As per update from BSCCL, Maintenance work at SMW-4 will be took place as follows:

"As advised & approved by O&MSC Chairman of SEA-ME-WE-4 Network, The Repeater R710 replacement in Segment-1A (Sub segment 1.7) between Chennai–Tuas (Express between Chennai–Tuas & Omnibus between Cox-Chennai) has been scheduled as mentioned below

REP replacement activity of (R710)

Segment:(Segment 1A)Sub-segment–S1.7

Repeater Planned for replacement: R710 with 2 LD’s failure 1St repeater from Chennai C/s

Expected Traffic Outage period: 18th May 2018 to 24th May 2018 as per POW

Traffic status during activity: All Traffic passing through Segment-1A (both Express and Omni) will be affected during power reconfiguration and power normalization. Traffic passing through Seg-1.7

(Passing through Chennai) will remain down during repeater replacement activity."

Tuesday, April 17 2018

Multiple upstream down

Dear clients and partners,

Our upstreams have reported multiple paths are currently down. No etr has been provided. You may have higher latency during this period.

We apologise for the inconvenience caused.

Aalok IT Team

Thursday, March 15 2018

Upstream issues

Our partial upstream are having issues and hence clients are facing congestion. No etr reported

update:: resolved at 2200

Wednesday, March 14 2018

Upstream maintenance

Dear Concern,

Please be informed that,as per our upstream a maintenance work will be performed on SMW-4 submarine system as per below:

Start time: 10:00 PM (Bangladesh Standard Time) (UTC+6) 16.03.2018

End time: 10:00 AM (Bangladesh Standard Time) (UTC+6) 17.03.2018

Expected Outage/Downtime: Two of BSCCL eastbound upstream link and two of westbound upstream link will be down. All others upstream links will be up. Thus you will face Bandwidth congestion and also higher latency to some destinations.

We apologize for the inconvenience caused to your operations.