Sunday, August 5 2018
By Eraj on Sunday, August 5 2018, 12:38
No emoticon will open any wifi password. Please all your data logs are stored with the IP and make-up for you. If you do any harmful work with your connection, it will only affect you. ISP will not take any responsibility for this. Because the net line is registered in your name. Internet is safe ... be careful ... be good
Thursday, August 2 2018
By Niamul on Thursday, August 2 2018, 13:10 - Network updates
One of our upstream had gone down between 1230 and 1235 (2nd Aug 2018). the issue is resolved. you may have been offline during that period.
Thank you for understanding and showing patience.
Aalok IT Team
Tuesday, July 31 2018
By Safir on Tuesday, July 31 2018, 17:34 - Network updates
Maintenance Window: 12:00 AM to 6:00 AM on 1st August 2018
Action plan to be implemented in MW: Power normalization activity in S1A (CHN-TUS)
Traffic status during activity: All traffic will be impacted during activity
During this window you will face high latency and traffic congestion. We apologize for the inconvenience and ask for your patience.
Monday, July 23 2018
By Safir on Monday, July 23 2018, 23:52 - Network updates
Dear All. Maintenance will be performed on SMW-4 submarine cable system. All eastbound links of SMW-4 will be down. SMW-5 upstream links will not be affected. During this time you may face congestion and high latency.
Expected Traffic Outage Period: 24th July (12am) to 30th July 2018
Monday, July 9 2018
By Safir on Monday, July 9 2018, 14:00 - Network updates
As per update from BSCCL, there will be maintenance work on SMW-5 submarine cable link. There might be congestion during the following period:
Start Time: 06:00 AM, 11 July, 2018
End Time: 10:00 AM, 11 July, 2018
Duration: 4 (Four) Hours
Saturday, July 7 2018
By Safir on Saturday, July 7 2018, 14:03 - Network updates
One of our upstream provider is having multiple circuits down. So there will be some congestion until the circuits are fixed. Please be patient.
Tuesday, July 3 2018
By Eraj on Tuesday, July 3 2018, 12:57 - Marketing updates
10 mbps @ 3000/-with real ip
15 mbps @ 4500/-with real ip
20 mbps @ 6000/-with real ip
25 mbps @ 7500/-with real ip
30 mbps @ 9000/-with real ip
N.B: Offer valid until August 30th 2018.
Monday, June 25 2018
By Safir on Monday, June 25 2018, 22:41 - Network updates
There will be maintenance work done on the network between 1:45am to 2am (26th June). There will be limited or no Internet connectivity during that period for the 3-5 minutes. Apologies for the inconvenience.
Sunday, June 24 2018
By Safir on Sunday, June 24 2018, 15:27
Dear Lalmatia and Dhandmondi Customers.
The electric supply of our local branch has been cut because of fraudulent activities of the landlord. Our UPS battery backup has been drained and generator is having technical issues. We are trying to restore services as quick as possible. Please be patient and accept our sincerest apologies.
Thursday, June 21 2018
By Niamul on Thursday, June 21 2018, 14:52 - Network updates
We are having severe power problems at our pop due to negligence of the landlord and pressure from desco.
We have currently installed a generator but unfortunately there will be a short downtime when power goes.
We are looking for a new pop, preferably in block A, should any of you can provide us space and possibly power, we will move. We are obviously willing to pay rent. We are hopeful you can help.
Thank you for your patience and we apologise for the inconvenience.
By Safir on Thursday, June 21 2018, 13:01
Dear Dhanmondi & Lalmatia customers.
Due to unavoidable circumstances we are facing a major power related issue at our local branch. We are taking action and normal services should resume by 2pm. We apologize for the inconvenience and ask for your patience.
Thursday, June 14 2018
By Eraj on Thursday, June 14 2018, 12:29
May this eid bring you lots of happiness and success to your family and business. may Allah bless you with his divine wisdom and strength.
Tuesday, June 5 2018
By Safir on Tuesday, June 5 2018, 13:48 - Network updates
Please be informed that there will be maintenance done our upstream provider's Bharti Airtel link. The maintenance window is 11:30am to 10pm 6th June 2018. There will be congestion during that period. We ask for your patience and understanding.
Tuesday, May 29 2018
By Niamul on Tuesday, May 29 2018, 00:16 - Network updates
Update:: issue was resolved by 0025
Some of you clients are down, due to the timing, we are unable to check status of our devices, the matter should be resolved by morning.
Thank you for being patient.
Saturday, May 26 2018
By Safir on Saturday, May 26 2018, 14:49 - Network updates
Unfortunately majority of uplink circuits are down of our primary upstream provider. We have not received any ETR (estimated time of repair) yet. We shall update you when we get any news. Apologies for the inconvenience.
Thursday, May 24 2018
By Safir on Thursday, May 24 2018, 16:03 - Network updates
Our primary upstream provider's SMW5 and BTCL links are down, and as mentioned before, the SMW4 maintenance work is still ongoing. So there is congestion on the upstream provider's link, so you shall face severely degraded service for the time being. We are communicating and working with our provider to get the problem fixed as soon as possible. We ask for your patience and understanding.
By Niamul on Thursday, May 24 2018, 09:51 - Network updates
Please be informed that a maintenance window has been set at the following time:
24th May, 2018
Time: 1300 to 1500 hours.
During that time you may have difficulty accessing certain sites.
We thank you for being patient during this time.
Aalok IT team
Tuesday, May 22 2018
By Safir on Tuesday, May 22 2018, 15:03 - Network updates
As per update from upstream providers the SMW5 circuit is down along with multiple upstream circuit from 2.10 PM on 22.05.2018. We are in communication with our upstream service providers and will inform you when we receive more information. Thus we ask for your patience and apologize for the inconvenience.
By Niamul on Tuesday, May 22 2018, 14:44 - Network updates
As per latest update from upstream service provider, mentioned upstream circuit is up and stable from 2.55 PM on 22.05.2018.
As per update from upstream provider we are observing our SMW5 circuit is down along with multiple upstream circuit from 2.10 PM on 22.05.2018. We are in communication with our upstream service provider.
There is no ETR available. After getting any update from them we will notify you accordingly.
This is to remind you that SMW-4 maintenance work is ongoing. you may face higher latency and packet loss during this time.
the work will hopefully end on the 24th of May, 2018. If there are any changes, we will update you.
Sunday, May 20 2018
By Niamul on Sunday, May 20 2018, 13:34 - Network updates
Update:: Issue rectified at 1500 hours.
as per update from our upstream(s) multiple of their upstream are currently down.
They have communicated with their upstream and no ETR (Estimated time of restoration) has been shared.
We will update you as we know more.
During this time, you may face higher latency to your destinations.
thank you for your patience during this time.